In his book Inside Apple, Adam Lashinsky writes about Apple’s extreme secrecy — both external (not letting the media know what it’s working on), and internal — not letting people inside the company know what other people and other teams … Continue reading
I heard it again from a client this week: “I don’t have enough time to work on that.” Well, let me be perhaps not the first, but certainly not the last, to call bullshit on that complaint. There’s always enough … Continue reading
Athletes, workers, and organizations must go through three distinct phases to achieve excellence: Association, Disassociation, and Re-association. The final phase is most often ignored, because it’s easy to get stuck in the zone of complacency. Download PDF
My client yesterday showed me her to-do list. Make that her to-do lists. The handwritten one on the yellow legal pad. The messages marked as unread on her Blackberry. The meeting action items listed on her iPad. The messages she … Continue reading
Last week I recorded a webinar for my book, A Factory of One, with Gemba Academy. It’s available for free till May 15. Learn why I consider knowledge workers factories, how tape outlines on your desk don’t constitute 5S for you, … Continue reading