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Dan Markovitz is the founder and president of TimeBack Management. Prior to founding his own firm, Mr. Markovitz held management positions at Sierra Designs, Adidas, CNET and Asics Tiger. Learn More...

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Leveling; smoothing out the flow; e.g., doing two performance evaluations a day for 3 weeks, rather than ten a day for three days -- and then needing to take a vacation because you're so burned out.
Overburdening people, process, or equipment; e.g., people working 100 hour weeks for months on end -- come to think of it, like most lawyers and accountants.
Uneveness or variability; e.g., leaving work at the normal time on Thursday, but having to stay at the office till midnight on Friday because the boss finally got around to giving you that project...at 4:30pm.
Waste; activities that your customer doesn't value and doesn't want to pay for; e.g., billing your customer for the really expensive 10am FedEx delivery because you didn't finish the document on time.


TIMEBACK BLOG Syndicate content

The Obesity Epidemic

Posted April 9, 2007 @ 12:42 PM

In the beginning, there was the manila folder. And it was good. All your information fit into one compact place. So you put more info into it. And more. And more.

And then it stopped working. Folders bulged like Vegas-era Elvis in a three-piece rhinestone suit. Stuff spilled out. You couldn't find what you were looking for. You bought Pendaflex pocket folders to handle the spillover, but that only posponed the inevitable. Eventually, you were back in the same boat.

It's not just kids with the obesity problem. It's your filing system. It doesn't work.

Here's what to do: separate your working files (the active stuff that you touch daily, or several times a week) from the reference files (the stuff you only look at occasionally).

So you'll make two fiiles for Spacely Sprockets: a working file and a reference file. the working file is in your desk and has only the current contract and papers relating to a recent order. It's easy to access the six pieces of paper (or email or Word docs) that are an issue today.

The reference file is in a file cabinet and contains everything you've ever done with Spacely. If you need it, it's there. When you don't -- which is most of the time -- it's out of your way.

The 80/20 rule holds true for your paperwork (and electronic files): 80% of your work will be in 20% of your files. Keep that 20% separate, and you'll avoid the stress and chaos of misplaced information.

Even if you eat at McDonalds.

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