Athletes, workers, and organizations must go through three distinct phases to achieve excellence: Association, Disassociation, and Re-association. The final phase is most often ignored, because it’s easy to get stuck in the zone of complacency. Download PDF
“Stretch goals” are worse than useless; they actually can demotivate workers and encourage unethical behavior. The solution is to establish a “target condition,” and focus on improving the processes that will get you there. Download PDF
Use simple visual management tools (whiteboards!) to delegate more effectively, manage projects with less stress, and reduce the amount of pointless, stupid scrambling to find out the current status of your work. Download PDF
Failure to deliver on your promises doesn’t just lower your approval ratings. It seriously affects perceptions of your honesty. Download PDF
If you’re a fan of GTD and you use an “@waiting for” folder, you’re wasting time, effort, and energy. There’s a better way. Download PDF