I heard it again from a client this week: “I don’t have enough time to work on that.” Well, let me be perhaps not the first, but certainly not the last, to call bullshit on that complaint. There’s always enough … Continue reading
Tag Archives: WSJ
Rethinking Performance Reviews for 2012
The first chapter of my new book, A Factory of One, addresses the need to define value in your work. This is a critical first step because, in my experience, organizations often spend time, effort, and energy improving a process … Continue reading
When good data go bad.
Bob Lutz, longtime car guy who held senior leadership positions at GM, BMW, Ford, and Chrysler, tells a story about the feedback that David Davis, an auto industry expert, received on a speech he delivered at GM: Sometime in the … Continue reading
Does the internet make you smarter or dumber? Yes.
Friday’s Wall Street Journal ran an interesting feature: side-by-side articles on whether the internet makes you smarter or dumber. Clay Shirky advocated smarter, while Nicholas Carr (who’s in the news for the release of his latest book) argued for dumber. … Continue reading
Four tools for making work visible.
In general, I’m not a big fan of fancy time management hardware or software. As the saying goes, automating a broken process gets you a faster (and more expensive) broken process. Far better to use a simple system to fix … Continue reading