You’re on line (not online) at Starbucks for your iced skinny half-caf semi-grande caramel macchiato with soy whip on top. You’ve got about three minutes from where you are now to picking up your drink. What do you do? Pull … Continue reading
One of the core principles of lean is the notion of going to the gemba — the place where the actual work is being done, so that you can see for yourself what the situation really is. This principle is … Continue reading
Maggie Jackson, the author of Distracted: The Erosion of Attention and the Coming Dark Age, is eloquent on the topic of multitasking. In an HBR blog interview, she explains that It fosters a culture of lost threads, stunted thinking, and … Continue reading
Tachi Yamada, the president of the Gates Foundation’s Global Health Program, mentioned last year how important it is to be 100% present when you’re with someone: I don’t have a mobile phone turned on because I’m talking to you. I … Continue reading
I’m working with a company whose managers regularly put in 12 or 14 hour days. They stay at the office till late or bring home a big pile of work. No choice about it, they say — there’s just too … Continue reading