How much damage is caused by small, irritating, daily problems like pointless meetings, ambiguous communication, and frustrating fire drills? A few months ago, my friend Matt May interviewed Teresa Amabile, author of the new book The Progress Principle: Using Small Wins … Continue reading
Michael Schrage writes at the HBR blog that getting organized is mostly a waste of time: When it comes to investing time, thought and effort into productively organizing oneself, less is more. In fact, not only is less more, research … Continue reading
In last week’s blog post, I wrote that Jeff Kindler, the former CEO of Pfizer, was thoughtless about the demands his communication style placed on his team and the results of that style. By making all his questions a matter … Continue reading
John Rowe, president and CEO of Exelon, tells this story: In my first C.E.O. job, a young woman who worked for me walked in one day and said, “Do you know that the gossip in the office is that the … Continue reading
In 2009 Google launched “Project Oxygen.” You probably haven’t heard of it, because it’s not a product. It’s Google’s quest to build a better boss. In typical Google fashion, the company gathered enough data on managerial performance to float a … Continue reading