A McKinsey survey last year revealed that non-cash motivators — praise from immediate managers, attention from leaders, and a chance to direct projects — are at least as effective as the three most highly rated monetary ones. My first reaction … Continue reading
I just finished reading Slay the E-mail Monster, a new book by my friends and long-ago colleagues Lynn Coffman and Michael Valentine. It’s a quick read, and valuable for anyone consumed by email and struggling to find time and bandwidth … Continue reading
As I’ve said many times, I’m not a big fan of business books. I think they’re usually bloated, self-evident, post-hoc analyses that don’t really teach too much. (Read about the “Halo Effect” for a more thoughtful and intelligent critique on … Continue reading
Efforts to drive a lean transformation across an organization are difficult. Improvements in one area of the business often don’t spread to other areas. Deep-seated resistance to change slows progress to a crawl or stops it entirely. Backsliding erases hard-won … Continue reading