Bob Lutz, longtime car guy who held senior leadership positions at GM, BMW, Ford, and Chrysler, tells a story about the feedback that David Davis, an auto industry expert, received on a speech he delivered at GM: Sometime in the … Continue reading
Tag Archives: 5S
The value of monotonous rituals
Scott Belsky penned a terrific article at The 99% on how the ritual of writing out a to-do list helps some people stay productive. Here’s how he describes the ritual of Bob Greenberg, the CEO of the digital agency R/GA: … Continue reading
Shrink the Change
As I’ve said many times, I’m not a big fan of business books. I think they’re usually bloated, self-evident, post-hoc analyses that don’t really teach too much. (Read about the “Halo Effect” for a more thoughtful and intelligent critique on … Continue reading
Lean and the power of communication.
I attended the LEI’s Lean Healthcare Transformation Summit last week in Orlando and was impressed by all the attendees’ dedication to improvement. The problems with our healthcare system — and the healthcare insurance system — are legion, but seeing the … Continue reading
Email is where knowledge goes to die
“Email is where knowledge goes to die.” * Think about that for a sec. Think about the treasure trove of information that lies buried in your email inbox, or somewhere in the painfully complex taxonomy of email folders that you’ve … Continue reading