What’s the purpose of visual management boards? Is it to help identify problems and improve processes? Or is it to instill fear and insecurity? Steve Lopez at the LA Times shows how Disney hotels use visual controls for the latter … Continue reading
My friend Eric works in his company’s internal consulting group. A big part of his job is preparing Powerpoint decks and presenting them to senior management. This is how the process currently works: the Senior VP of a group — … Continue reading
My friend Elizabeth has what seems to be an enviable job. She’s the head of global product development for a cool consumer products company. You can see her company’s logo all over the streets of New York and the trails … Continue reading
How much do you about what’s really going on at the front lines of your company? I was talking to a retired physician the other night, and he told me a story that sums up how a lack of knowledge can … Continue reading
How much damage is caused by small, irritating, daily problems like pointless meetings, ambiguous communication, and frustrating fire drills? A few months ago, my friend Matt May interviewed Teresa Amabile, author of the new book The Progress Principle: Using Small Wins … Continue reading