If you haven’t yet done so, read the NYTimes interview with Phil Libin, the CEO of Evernote. Phil’s focus on value, rather than form, eliminates waste, shows respect for people, and leads to better results. For example, there are no … Continue reading
After delving into the meaning of Dr. Shingo’s oft-cited quote about the purpose of improvement, and pontificating about the role of transparency in leadership, I figured I’d lighten it up a bit. And what better subject and spokesmodel for lightening … Continue reading
“We never should’ve put this [story] on the air. In the end, this was our mistake. We’re horrified to have let something like this onto public radio.” These are the words of Ira Glass of This American Life, who on … Continue reading
“There are four purposes of improvement: easier, better, faster, and cheaper. These four goals appear in the order of priority.” – Shigeo Shingo The wisdom of this quote struck home recently, when I was writing my March newsletter on … Continue reading
Michael Sliwinski of Productive Magazine just published my latest article, What’s Your Job? It’s adapted from the first chapter of my book, A Factory of One. Download a pdf of the whole magazine here, or get it on your iPad. Check … Continue reading